Frequently Asked Questions

Our goal is to provide answers to your specific questions about selling and buying listed Vehicles on our site.
Searching for a vehicle on Indian Auto Exchange is easy. If you would like to buy a bike or car you can select appropriate icon and then choose one of four search options next to the ‘Search’ button on that page: State, Make, Model and Variant. Search results will be based on the criteria selected and can be narrowed down by applying filters.
All users can search the listed vehicles on the Indian Auto Exchange site. However, only registered users will be able to list (advertise) vehicles or get sellers contact information from Indian Auto Exchange portal.We value our customer’s privacy and protect their personal information. We validateour users contact information before we share it with the buyer and seller. To Signup, click on the Signup button in the upper-right corner. It is very simple process and takes only few minutes. You'll be able to edit your personal information at any time. That's it! Once signed up, begin enjoying your vehicle listing and buying experience!
No. The registration process for the buyer and seller are the same. After registration, a system generated security code will be send to the registered email address along with the web link to activate the user account.
Indian Auto Exchange listings streamlined the listing process and took the hassle out of buying or selling a pre-owned vehicle, also added peace of mind by protecting your personal information safe and secure. IAE works hard to make your vehicle buying experience as effortless as possible
Login to the site (if you are a new user, you need to register). After choosing the vehicle, click on the ‘Contact Seller’ button. Indian Auto Exchange will send seller’s contact information to your registered email address. The seller will also be notified by email with your contact information.
Login to the site (if you are a new user, you need to register). Click on the ’List your vehicle’ menu and choose the type of vehicle to list. The listing page is an easy to use form, fill up all required information and upload atleast 6 Pictures. After completing the information, you need to checkout and pay appropriate listing fee. The listed vehicle details and pictures will be reviewed by Indian Auto Exchange administrators and post to the web within one business day.
To list a vehicle, the seller has to be legally competent to enter into a contract.
Payments on our website are processed by CC Avenue, India’s leading Payment Gateway Service Provider. All major credit and debit cards including Visa®, MasterCard®, American Express®, Diner's Club®, ezeclick and JCB are accepted along with other modes of payment like net banking, ATM card, prepaid instruments etc. For a complete list of options, please visit:CCAvenue Payment options . CC Avenue provides highly secured payment options and all information provided are kept safe and secure.
Yes. For credit card verification you must enter your billing address exactly as it appears on your credit card statement.
For any technical difficulties you are experiencing with IAE website, please call us toll-free at 111-111-1111, seven days a week from 8 am to 8 pm IST or email us at support@indianautoexchange.com.
We collect your name, mailing address, phone number and email address at the time of registration. This information is used to respond to your requestor contact you if necessary. Please note that we will always communicate via email when you make online listing with us or when you request seller’s contact information.
We don't offer any auto financing options. To meet your financing need, we have listed major auto financing companies from where you can obtain competitive financing option.
A deposit is not required to receive specific pricing or listing information. But once you choose to buy a vehicle, you have to deal directly with seller about sale conditions. Indian Auto Exchange is not responsible for any negotiations nor fixing the sale price. After buying, the possession of the vehicle is based on the sales contract between the seller and buyer.
For your protection, all user accounts require a password. You must create your password during registration process. All passwords must have 6 to 15 characters using any combination of letters and numbers. You can change your password at any time from the ‘My profile’ page after logging into your account.If you forgot your password, please use the ‘Forgot password’ option on the login page toresetthe password.
You can use our EMI loan calculator from ‘Finance’ page to calculate monthly payments over the life of your loan. Enter your loan amount to see how much your monthly payments could be. You can adjust length of the loan, amount and interest rate to see how those changes raise or lower your monthly payments.

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